National Fraud Programs
What is PhoneBusters?
Established in January of 1993, PhoneBusters is the Canadian Anti-Fraud Call Centre managed on a tripartite basis by the Ontario Provincial Police, the Royal Canadian Mounted Police (RCMP) and the Competition Bureau Canada.
PhoneBusters plays a key role in educating the public about specific fraudulent telemarketing pitches. The call centre also plays a vital role in the collection and dissemination of victim evidence, statistics, documentation and tape recordings which are made available to outside law enforcement agencies.
The original mandate of PhoneBusters was to prosecute key individuals in Ontario and Quebec involved in telemarketing fraud under the Criminal Code of Canada. Our mandate now also includes facilitating prosecution by United States agencies through extradition, and by the Competition Bureau under the Competition Act.
PhoneBusters is the central agency in Canada that collects information on telemarketing, advanced fee fraud letters (Nigerian letters) and identity theft complaints. The information is disseminated to the appropriate law enforcement agencies. The data collected at PhoneBusters is a valuable tool in evaluating the effects of various types of fraud on the public. It also helps to prevent future similar crimes from taking place.
To report an incident of fraud to PhoneBusters contact 1-888-495-8501.
What is RECOL?
Reporting Ecomonic Crime On-Line is a groundbreaking one-stop shop for reporting economic crime. It allows victims of economic crime and others to quickly distribute useful information to the Royal Canadian Mounted Police, the Ontario Provincial Police and their partners.
Sessions at the RECOL web site are secure. Information transmitted to and from the site is encrypted. Private information submitted to RECOL is only received by those agencies specifically selected by the person filing the complaint.
Furthermore, personal information provided to the RCMP is protected under the Government of Canada's Privacy Act.
To report an economic crime using RECOL visit www.recol.ca.
What is SeniorBusters?
SeniorBusters presently consists of more than 60 volunteer members over the age of 50. These volunteer members come from diverse backgrounds and will bring many different skills to SeniorBusters in its attempt to reduce the level of fraudulent telemarketing against seniors.
SeniorBusters will contact family members, local police agencies, elder abuse committees, and will provide the seniors with the necessary tools to effectively fight this crime.
Seniors are targeted for many different reasons that include loneliness, lack of family support, age, vulnerability, and for health-related reasons such as Alzheimer's.
Seniors are particularly susceptible to telephone fraud because their generation tends to be more trusting and less likely to hang up the telephone on someone who appears to be very friendly.
The effects of this brutal crime has resulted in ruined family lives, great financial losses and suicides.
SeniorBusters helps by:
- relating personal experiences, wisdom and expertise
- providing strength to the victims
- providing emotional and moral support
- being sensitive to the needs of the senior
- contacting them as often as necessary
- developing personal relationships with victims
- ensuring that the senior will have a place to turn to if they need assistance
- helping the senior regain their personal dignity
To request SeniorBusters assistance contact 1-888-495-8501.
Saskatchewan Seniors Mechanism
112-2001 Cornwall St
Regina, SK S4P 3X9
Telephone: (306) 757-1898
Useful information, for ALL ages, on how to identify fraud, how to protect yourself and what to do should you become a victim of such a crime.
ABC's of Fraud Quiz: http://www.abcfraud.ca/
Bank of Canada
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Better Business Bureau
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Canadian Anti Fraud Centre
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Canadian Bankers Association
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Canadian Marketing Association
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Consumer Measures Committee
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Government of Canada
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Office of the Privacy Commissioner of Canada
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Public Safety Canada
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Trans Union Canada
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