Member Service Supervisor

Job Reference #:  2023-08
Closing Date:  until filled
Primary Location:  Debden & Big River

Position Description

Diamond North Credit Union is currently recruiting for a Member Service Supervisor I, located in our Debden and Big River service locations. Please note that this position is regionally based and will require travel.

The Member Service Supervisor I is responsible for the leadership, coaching, growth and development of the Credit Union’s front-line member service team. This team provides members with a variety of cash and non-cash related products and services with professionalism and responds to a variety of member and potential member inquiries. The Member Service Supervisor I, works with the Manager of Regional Relationships to implement and monitor the Credit Union’s short and long-term goals, plans, and policies and shares in the responsibility for business growth of the branch. The Member Service Supervisor I, demonstrates Diamond North Credit Union’s vision and commitment to the Credit Union’s membership and to co-operative principles.

Diamond North Credit Union is a progressive, member-owned financial institution located in northeast Saskatchewan. Our team of dedicated staff focuses on developing relationships and providing unparalleled service to all of our members and our communities. We offer a competitive compensation package which includes health and dental benefits, plus an employee deposit and loan program, and are proud to match your superannuation contribution up to 7%. Diamond North Credit Union offers an environment that empowers our employees to continuously learn and thrive.


Diamond North Credit Union is looking for an enthusiastic team player who possesses strong interpersonal and analytical skills. The successful candidate will demonstrate a commitment to continuous development and delivering exceptional service.

A grade 12 diploma or GED and a minimum of 3-5 years of job experience is required. A certificate or other training in leadership or business administration is a definite asset.

Explore additional details about this position and qualification requirements in the Member Service Supervisor I profile document.

How to Apply

Please clearly state the position and Job Reference Number when applying for this position.

If you believe that you could be the next member of our team, please forward a cover letter, resume, and work-related references to, or mail to the address listed below.  We thank everyone for their interest, however, only those selected for an interview will be contacted.  

Diamond North Credit Union
Attn: Human Resources
P.O. Box 2074
Nipawin, SK
S0E 1E0
P: 306-862-4651
F: 306-862-5595

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