News

New Online Experience Coming!

We have exciting changes coming to our online experience starting with our website!

Our website will be upgraded on Thursday, December 9th.

In this upgrade, you will notice a clean, fresh look, a few new features, and improved functionality!

Donate to Diamond North Credit Union’s BC Flood Appeal

As community-based financial institutions with deep roots in the areas we serve, credit unions have a long history of coming together to support Canadian communities.

Recently, a severe storm occurred, resulting in flooding, landslides, mudslides, power outages and other incidents across the South Coastal and Interior regions of British Columbia.  

With relief and recovery efforts now underway in the province, Diamond North Credit Union and credit unions across Canada have come together to support the Canadian Red Cross and those who were impacted by the flooding in southern BC.

The Canadian Red Cross is working to get help to people in and around affected areas as quickly as possible and provide humanitarian assistance for new needs as they arise.

Money raised will enable the Red Cross to carry out relief, recovery, resiliency, and risk reduction activities in and beyond the region at the individual and community levels. 

On behalf of Diamond North Credit Union, we would like to extend our deepest gratitude for your generous donations.

Notice of pricing change - Registered Products

Diamond North Credit Union is a member of the Credit Union Deposit Guarantee Corporation (CUDGC). CUDGC insures many types of savings accounts against failure of the credit union. All registered products held at Diamond North Credit Union are fully insured with CUDGC.

This disclosure of interest information, fees, and charges apply to all GIC, RRSP, RRIF, RESP, RDSP and TFSA deposits held with Diamond North Credit Union. Fees and charges are subject to change, with advance notice.

Disclosure of Interest Information

Variable-Rate Deposits

  • Interest is calculated on an annual basis as a percentage of the daily closing balance.
  • Interest is paid semi-annually on June 30 and December 31.

TFSA Premium Savings

  • Interest is calculated on an annual basis as a percentage of the daily closing balance.
  • Interest is paid the last day of each month.
Redeemable 1 Year Fixed GICs
  • Interest is calculated on an annual basis as a percentage of the daily closing balance.
  • Interest is paid at maturity or when redeemed (penalties may apply for early redemption prior to 30 days).

Fixed GICs (non-redeemable prior to maturity)

  • Interest is guaranteed for the term of the deposit.
  • Interest is calculated on an annual basis as a percentage of the daily closing balance.
  • Interest is paid annually (or more frequently, in accordance with the specified interest payment frequency on the deposit) and at maturity of the deposit. 

Deposit Renewals

Please contact your Wealth Advisor for investment options.

 

Disclose of Fees & Charges

Early Withdrawal of Redeemable 1 Year Fixed Deposit

  • Where redemption is within 30 days of purchase or last renewal date, no interest will be paid. Otherwise, interest will be calculated and paid for the period held at issue rate.

Non-Educational Withdrawal from RESP Variable Rate Deposits

  •  $50 transaction charge

Termination of RRSP/RRIF/TFSA Plan Prior to 1 Year

  •  $100 Administration fee on accounts closed or funds withdrawn within 1 year of opening.

Transfer out Fee

  •  $100 per disbursement. 

Other Fees

  • $275 per hour, with a minimum charge of $275 T3 filing or other related estate costs charged by Concentra/Wyth Financial.
  • $275 Administrative Relief fee for member requesting to change SIN number.
  • Statements are issued on an annual basis; a $10 fee shall apply for any requests to produce a duplicate statement.
  • Tax slips and official receipts are issued on an annual basis; a fee of $10 shall apply for any request to produce duplicated copies outside the regular scheduled dates.
Some exceptions or discounts may apply. Contact your wealth advisor for more information.

Prince Albert Renovation!

We are celebrating the recent renovation of our Prince Albert location!

Check out our Facebook page or stop in at our Prince Albert location the week of October 25th-29th for chances to win local gift cards!

Watch this video as our Manager of Regional Relationships, Joël Bilodeau walks you through the transformation and highlights our Prince Albert location.

What's Happening for Credit Union Day 2021

Diamond North Credit Union Board President, Greg Pagan and CEO, Colleen Harmatiuk, present a $2,000 donation on behalf of our members.

Credit Union Day is is held annually on the 3rd Thursday of October and on this day, we typically celebrate the credit union difference!
Since we are unable to hold our usual in-branch events we have decided to do something a little different.

DNCU is truly committed to the well-being of our communities and recognizes the importance for emergency critical care operations.

In lieu of holding Credit Union Day events in our branches, we have chosen to make a $2,000 donation to STARS Air Ambulance on behalf of our members!

We may be keeping our distance, but we can still stand together! We are taking this opportunity to support an organization that serves us all and has our physical health as top priority.

With STARS, those living in rural communities, working in remote areas, travelling on highways or being transported from community hospitals to major medical centers, receive the very best in critical care via helicopters staffed and outfitted as mobile ICUs. STARS carries out an average of 2,969 missions a year within Saskatchewan!

Diamond North Credit Union Board President, Greg Pagan and CEO, Colleen Harmatiuk, present a $2,000 donation on behalf of our members.

Learn more about STARS

All Diamond North Credit Union branches will be closed on September 30th

Diamond North Credit Union supports and respects our Indigenous members and will be closed on September 30th to allow time for reflection and commemoration of the National Day for Truth and Reconciliation.

Through awareness training and meaningful discussions, we will begin to understand the impact our colonial history had on our Indigenous families and communities and how we move forward together.

Diamond North Credit Union will recognize the National Day for Truth and Reconciliation by reflecting on the legacy of Canada’s history including residential schools and treaties. Throughout the month of September, we will take the opportunity for our employees to learn more about this important conversation and the significance of this day.

All of our employees will complete the 4 Seasons of Reconciliation course through the First Nation University of Canada as a first step in furthering our education.

Diamond North Credit Union is committed to do our part and uphold our responsibilities as a society to promote inclusion, education and reconciliation within our communities.

2021 Order of Merit Recipient

Congratulations to our 2021 Order of Merit recipient, Hughene Day!

This award recognizes the hard work and dedication of Hughene to the credit union and her community.

Hughene was a Nipawin Credit Union and Diamond North Credit Union Board Member for 18 years and is a strong believer that a community rich in volunteers is a wealthy community!

Service Delivery Model Changes

After thorough analysis and careful consideration, Diamond North Credit Union (DNCU) has made the decision to undergo a restructuring to provide a more suitable service delivery model to its members based on member behaviors and needs.

Our members have embraced technology requiring continual investment in our digital channels, where close to 95% of all financial transactions now occur. We continue to see in-branch traffic decrease at all our branch locations with the adoption of online and mobile offerings.

Along with investing in more specialized staff roles and digital banking options, these restructuring changes include closure of the Albertville and Zenon Park branches and moving three DNCU branches to part time hours.

These changes take effect July 2, 2021.
New hours of operations for the part time branches will be as follows:

Choiceland

Monday 9:30-4:30
Wednesday 9:30-4:30
Friday 9:30-5:00

Closed 12:00-12:30

White Fox

Tuesday 9:30-4:30
Thursday 9:30-4:30

Closed 12:00-12:30

Arborfield

Monday 9:30-4:30
Wednesday 9:30-4:30
Friday 9:30-5:00

Closed 12:00-12:30


We have also adjusted our hours of our Debden and Big River branches slightly to align with the rest of our locations.
Effective July 2, 2021 their hours will be:

Debden

Monday - Thursday: 9:30-4:30
Friday: 9:30-5:00

Big River

Monday - Thursday: 9:30-4:30
Friday: 9:30-5:00


We empathize with all members and communities impacted. We understand how difficult it is to see businesses close in communities.

Through our new Regional Business Model, we plan to expand on building strong member relationships to help our members find their “financial success”. We are committed to being there for our community partners by providing funds and volunteer hours for local initiatives through our Community Enrichment Fund.

Questions or concerns regarding these changes may be directed to:

Chief Operations Officer – Randall Kerluke: randall.kerluke@diamondnorthcu.com (306) 862-0710
Senior Manager of Retail – Jesse Kitchen: jesse.kitchen@diamondnorthcu.com (306) 862-0732

Find everything you need to know about our COVID-19 response and programs available to our members

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