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Legacy Diamond North Credit Union is now Prosperity Credit Union.
While our new website is under construction throughout 2025, please use this site to access DNCU specific information.
Follow our progress and updates on prosperitycu.ca

Legal & Privacy

Legal:

Please be aware that our Terms and Conditions have been updated, effective March 1, 2025. New clauses are highlighted in red, and revised clauses are highlighted in green for your reference.

View the Terms and conditions here.

Diamond North Credit Union is committed to the Canadian Code of Practice for Consumer Debit Card Services and the Code of Conduct for the Credit and Debit Card Industry in Canada. These codes are designed to protect credit union members’ interests related to the issuance and acceptance of payment cards, and to the operation of payment card networks.

For more information, please see:

Canadian Code of Practice for Consumer Debit Card Services Code of Conduct for the Credit and Debit Card Industry in Canada

We want to be known for our exceptional service commitment and to preserve your confidence and trust in us.

We support the Market Code standards, promise to give superior service to all members and customers, maintain our commitment to integrity and put our values into practice by following the co-operative principles.

Privacy:

Technology is revolutionizing the way we do business with you and we understand that providing secure and convenient access to your finances anywhere and anytime is important to you.

We also recognize that it may bring legitimate concerns about privacy and security and we are committed to protecting and safeguarding your personal and financial information.

Learn more about Security.

The following list of permissions and activities are required by our mobile app to operate. These include:
  • “Access Camera” permission is used by the app to deposit a cheque via mobile deposit capture, store a custom profile picture and background. 
  • “Access Location” permission is used by the app to accurately locate the nearest ATM or branch in the “Find Us” feature.
  • “Call Permission” is used to automatically call the user’s preferred branch by tapping on the phone number in the “Find Us” feature.
  • “Contact List” permission is used to set up new Interac e-Transfer® contacts and send an Interac e-Transfer®. Only the device contact information a user confirms is readable by Interac.
  • “Internal Storage” permission is required to view, share and download PDF files from the mobile app to a user’s device.
  • “App Activities” uses mobile app interaction data for analytics on usage and crash information for the current app version. We also monitor application stability using the crash logs to make ongoing improvements. Data collected on app activities, information and performance is completely anonymous and aggregated – individual users are not identifiable.
We use the personal information you provide us to better serve you. We value the relationship that we have with you so that we can not only provide you with products and services to best suit your financial needs, but also get your opinions on what we can do better through research and surveys.
To opt-out of Diamond North Credit Union Communications, please use our Contact Us Form and select the reason 'I want to opt-out of communications'.
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