Effective October 22, 2024, the look and feel of e-Transfer notifications will be updated to provide a better user experience. This update also allows for more exciting future enhancements.

Your Interac e-Transfer settings in your online banking or mobile banking app (such as Contacts and Autodeposit registration) will not be impacted; you can continue to use Interac e-Transfer to send and receive funds normally. Only the look and feel of the email notifications is changing at this time.

DNCU has won the Samuel McLeod Business Award for Customer Service Excellence!

Sponsored by RBC

Helping people succeed is at the core of what we do and what motivates us to achieve our purpose of Helping our members succeed through building strong financial relationships. We work hard to build the trusted relationships necessary to help our members achieve their own success.

Our internal culture of MemberFirst helps guide our staff in always putting the member first; constantly striving to deliver a consistent, seamless, positive member experience at every interaction and through every touchpoint and delivery channel. We want to show our members that they are important to us, valued and unique. 

We are grateful to each of our members for choosing Diamond North and are honoured to accept this award.

Receiving this award confirms that we are headed in the right direction towards fulfilling our purpose, and it inspires us in our continued pursuit of excellence.