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Building a New Credit Union to Drive Rural Prosperity
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MyCardInfo being discontinued for personal cardholders August 19th
On August 19, 2024, MyCardInfo (MCI) will be discontinued for personal cardholders. This means personal cardholders will no longer have access to MyCardInfo (including eStatements). MCI will remain available for business credit card accounts only.
The replacement for MCI is CardWise, a website and a mobile app that provides functions such as payments, eStatements, balances, card activation, PIN management, real-time alerts and controls, a spend management tracker, the ability to push cards to mobile wallets and more!
To prepare for the discontinuation of MyCardInfo on August 19, register for CardWise Online on your desktop here or download the CardWise Mobile app from your device’s app store.
All you’ll need to register is your credit card and the email address you have on file with Collabria.
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2023 Samuel McLeod Award Winner
DNCU has won the Samuel McLeod Business Award for Customer Service Excellence!
Sponsored by RBC
Helping people succeed is at the core of what we do and what motivates us to achieve our purpose of Helping our members succeed through building strong financial relationships. We work hard to build the trusted relationships necessary to help our members achieve their own success.
Our internal culture of MemberFirst helps guide our staff in always putting the member first; constantly striving to deliver a consistent, seamless, positive member experience at every interaction and through every touchpoint and delivery channel. We want to show our members that they are important to us, valued and unique.
We are grateful to each of our members for choosing Diamond North and are honoured to accept this award.
Receiving this award confirms that we are headed in the right direction towards fulfilling our purpose, and it inspires us in our continued pursuit of excellence.